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Inbox Repair Tool is the utility provided by Microsoft in order to repair corrupted PST file. Depending upon the version and language of outlook you installed, location of Inbox repair tool differ. Tool started with scanpst.exe program. When you double click scanpst.exe, inbox repair tool started. Now locate the location of corrupted PST file. Tool first scan PST file and try to detect error in PST file and then create a new PST file and export retrieve file to new PST file. It can repair corrupted PST objects like email, drafts, calendars, journal, notes, attachments etc.
Inbox repair tool comes with limited repair functionalities. However in some situation like when the degree of corruption in PST file is high or if corrupted PST file is oversized i.e more than 2 GB, it fails to repair corrupted PST file. At the time of corruption when you try to run Outlook PST Inbox repair tool, it may fail and it might be possible that you encounter with the error message—
"An unexpected error prevented access to this file. Use ScanDisk to check the disk for errors, and then try using the Inbox Repair Tool again"
This error inbox repair tool implies that there is some problem with scanpst.exe and cannot be accessed to repair PST file. It is that after this, you will be able to open your Outlook account and can see all notes, emails, contacts etc. but not able to open any file.
Reason for the failure of scanpst.exe is disk error or other related problem. It may be possible that PST file is severely corrupted and repair is beyond the capabilities of Inbox Repair tool. This is not guarantee that Inbox repair tool can solve this problem. Error message stated above is not easy to solve as it may be due to severe fragmentation in hard drive also.
As stated in the error message try to run ScanDisk utility. Run chkdsk to find out the problem and to correct it. Through command prompt run chkdsk /r and chkdsk /f. After Disk checking once again run scanpst.exe and still you are getting problem. When you try to open any existing PST objects like email, notes, calendar etc, still you get the same “An unexpected error prevented access to this file” error message.
One more solution is creating a new data file in Outlook and tries to imports all data. But corrupted PST file cannot be imported and you will get another error message.
No matter what is the cause of the problem but you need here to solve the problem otherwise it may become nightmare of data loss. Now the safe and perfect solution is use third party Outlook inbox repair tool which is empowered with the powerful scanning program which efficiently repair corrupted or damaged PST file. It solve the problem of error has occurred caused repair stopped. Now without any problem repair PST file. After repairing you will be able to open and view email messages, notes, calendar etc.
Note: You can use this tool to fix the problem of corruotion in PST file due to which you get error messages and not able to access PST file and its objects.